These terms and conditions (“Terms”) apply to any products (“Products”) and/or services you may purchase from us through our website, www.Beansyourway.com. These Terms also govern your subscription to purchase products.

Please read all of these terms and conditions carefully before you order any Products and/or services from us because, by ordering, you agree to be bound by them.

Each time you place an order you will be bound by these Terms. If you do not accept these Terms, you should not order any Products or services from us.

Please note that the use of this website is subject to the terms contained in our Website Terms of Use, Privacy Policy and Cookies Policy which apply whether or not you purchase goods and services from our website.

1. Information about us and how to contact us

1.1 We are Kaffelicious Ltd B.V(trading as Beans Your Way), a company registered in the Netherlands under company number 94132852. Office: Poortland 66, 1046 BD Amsterdam

1.2 How to contact us

You can contact us:

1.2.1 through our website through our "contact' page or

1.2.2 by emailing us at hello@beansyourway.com.

1. Contract restrictions

2.1 Consumers only

Our Products are only intended for use by consumers (that means people who want to buy our Products for their personal use and not for any business purposes). We reserve the right to reject or cancel your order if we reasonably think that you are buying our Products for business purposes but we will attempt to contact you (using the contact details you have provided) to discuss this before cancelling your order.

2.2 Restrictions on delivery areas

We can only guarantee delivery in the following geographical areas: EEU

2.3 Confirmation of personal status

By placing an order with us through our website, you are confirming to us that you are a consumer and that you are at least 18 years old.

1. Our Products

3.1 Product images

The images of our Products on our website are for illustrative purposes only and so Products which you order may vary slightly from those images. Similarly, the packaging of our Products may vary from that shown in images on our website.

3.2 Product information

The Product information contained on our website has been published in good faith and we will do our best to ensure that it is accurate. However, it may occasionally be incorrect, incomplete or out of date due to human error or circumstances beyond our control. Where information is incorrect due to an error or circumstances beyond our control, we may not accept your order for the affected Products, or if your order has already been accepted, we may not supply the affected Products to you. We will notify you if this is the case and will not charge you for the Product.

3.3 Tolerance

Although we have made every effort to be as accurate as possible, all sizes, weights, capacities, dimensions and measurements indicated on our site may differ very slightly from those indicated.

3.4 Availability If we are unable to supply you with a Product, for example because that Product is not in stock or no longer available or because of an error in the price on the Website, we will inform you of this by e-mail and we will not process your order. If you have already paid for the Products, we will refund you the full amount as soon as possible.

1. Our contract with you

4.1 Subscription / Box Plan

4.1.1 In order to purchase Products from our Website you may have to set up an account with us. You first must choose the Products that best suit you. You must then choose the frequency at which you wish to receive your Products at your home.

4.1.2 By confirming your order, you are subscribing to a recurring delivery service at the frequency determined by you when placing your first order which will continue until one of the parties decides to end this subscription.

4.1.3 Although Beans Your Way is a recurring order service, you can cancel, pause, reschedule, skip or even bring forward deliveries to suit your needs at any time by logging into your account page.

4.1.4 Whilst your subscription is in place, this commits you to paying for each such delivery and you authorise us to instruct your card issuer to debit the corresponding sum automatically at the frequency determined by you when placing your first order.

4.1.5 We’ll email you 48 hours before we send out your coffee and you have up until midnight the day before your order is due to be shipped to make any necessary changes. However, if these modification requests are made on the planned billing day, or the following days, they will only be effective for the next shipment.

4.1.6 Whether your sign-up to a subscription or are just purchasing Products on a one-off basis, each shipment of Products is classed as a single sales contract (as set out at paragraph 4.2 below) for regular delivery of goods. Please see section 8 below for the circumstances when you are able to cancel your order and obtain a refund and the steps that you and we must take in such circumstances

4.2 The steps required to form the contract between you and us are as follows:

4.2.1 Our website will guide you through the steps you need to take to place an order with us. Please take the time to read and check your order at each page of the order process. Our order process allows you to check and amend any errors before submitting your order to us. You will have the opportunity to check and correct any errors in your order up until the point at which you place your order by accepting these Terms of sale and clicking the “Place Your Order” button on the “Checkout” page. No changes may be made to your order after this point.

4.2.2 Once those steps are completed, we will take payment from your chosen payment method. If payment is successful, you will receive an order confirmation email to confirm that we are processing your order.

4.2.3 Once your order has been processed and is ready for dispatch, you will receive a dispatch confirmation email from either us or the relevant delivery provider to confirm when your Products will be delivered to you. A contract between us will be formed only when you receive your dispatch confirmation email.

4.2.4 Delivery of an Order shall be completed when we deliver the Products to the address you gave us and the Products will be your responsibility from that time.

4.3 Changes to the Products and these Terms

4.3.1 Minor Changes We may change the Products and/or services to reflect changes in relevant laws and regulatory requirements.

4.3.2 More significant changes to the products and these Terms In addition, we may, from time-to-time make the following changes to these Terms or the Products and/or services and every time you order Products from us, the Terms in force at that time will apply to the contract between you and us. If we do so we will notify you and you may then contact us to end the contract before the changes take effect and receive a refund for any Products paid for but not received.

1. Price and payment

5.1 Where to find the price for the Product The price of the Product (which includes VAT where applicable) will be the price indicated on the order pages when you placed your order, except in cases of obvious error.

5.2 Changes to Prices Prices for our Products may change from time-to-time, but changes will not affect any order which we have confirmed with a dispatch confirmation email as more fully detailed at paragraph 6 below.

5.3 We will pass on changes in the rate of VAT. If the rate of VAT changes between your order date and the date we supply the Product, we will adjust the rate of VAT that you pay, unless you have already paid for the Product in full before the change in the rate of VAT takes effect.

5.4 What happens if we get the price wrong It is possible that, despite our best efforts, some of the Products we sell may be incorrectly priced. If this is the case then at our discretion we will:

5.4.1 where the Product’s correct price is less than the price stated on the Website, we will charge the lower amount when dispatching the Products to you. However, if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mispricing, we do not have to provide the Products to you at the incorrect (lower) price; and

5.4.2 if the Product’s correct price is higher than the price stated on the Website, we will contact you as soon as possible to inform you of this error and we will give you the option of continuing to purchase the Product at the correct price or cancelling your order. We will not process your order until we have your instructions. If we are unable to contact you using the contact details you provided during the order process, we will treat the order as cancelled and notify you in writing.

5.5 When you must pay and how you must pay We accept payment by debit or credit card including VISA, MasterCard and American Express. You must pay for the Products, and any related services, before we dispatch the Products.

1. Providing the Products and any related services

6.1 Delivery costs The costs of delivery will be as notified to you before you place your order and confirmed in our acceptance of your order. Please note that our delivery charges may vary according to the value or size of your order and your delivery address and may vary between deliveries..

6.2 When we will provide the Products During the order process we will let you know when we will provide the Products to you. You will receive a communication by either text message, email or telephone from either us or the relevant delivery provider to confirm when your Products will be delivered to you.

6.3 We are not responsible for delays outside our control. If our supply of the Products or any related services is delayed by an event outside our control, we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the contract and receive a refund for any products you have paid for but not received.

6.4 If you are not at home when the Product is delivered If no one is available at your address to take delivery, and the Products cannot be posted through your letterbox, we or our delivery provider will leave you a note or contact you informing you of the attempted delivery and how to rearrange delivery and we may charge you additional costs incurred by us as a result.

6.5 If you do not re-arrange delivery If, after a failed delivery to you, you do not re-arrange delivery, we may end the contract with you.

6.6 When you become responsible for the goods Delivery of an Order shall be completed when we deliver the Products to the address you gave us and the Product will be your responsibility from the time we or our delivery provider deliver those goods to the address you gave us. If you provide us with an incorrect delivery address and your order is signed for by someone else, or if the intended recipient is no longer resident or employed at the delivery location you specify, we cannot be responsible for any losses you may incur as a result, for example, theft of the Products.

6.7 When you own goods You own a Product once we have received payment in full unless due to unforeseen circumstances we cancel your order as set out in these Terms.

1. Promotional Voucher / Gift Card Conditions

Promotional Vouchers

7.1 Except where otherwise stated, promotions for free or discounted Products are available to new customers only.

7.2 Discounted and introductory offers are only available once to any one person and a maximum of one promotional voucher code can be redeemed per [household]person.

7.3 Subsequent attempts to use promotional vouchers or offers by the same person at any address are not permitted.

7.4 A voucher may only be used once and may not be copied, reproduced, distributed or published in any form without prior written approval from a member of the Pact team.

7.5 Vouchers are not redeemable for cash (including any unused balance), without prejudice to any applicable statutory right to a refund in case of cancellation of an online contract or nonconformity.

7.6 Our promotional vouchers including any unused voucher balances expire 12 months from the date of issue.

7.7 We reserve the right to suspend or cancel introductory offers, vouchers and other promotions at any time.

7.8 Valid debit or credit card details are required for payment to be taken.

7.9 If you are using a voucher which entitles you to receive a certain number of Products at a discounted rate (e.g. the first 2 bags of coffee for 50% off), the discounted rate will only apply to the number of Products specified in the voucher and, once these discounted Products have been redeemed you will be charged the standard price per Product at the end of the promotional period.

7.10 Beans Your Way reserves the right to reject the use of a voucher if we have reason to suspect these Terms have been breached.

Gift Cards

7.11 Each gift card may only be used once.

7.12 Gift cards are not redeemable for cash (including any unused balance), without prejudice to any applicable statutory right to a refund in case of cancellation of an online contract or nonconformity.

7.13 Our gift cards including any unused gift card balances expire 12 months from the date of issue.

7.14 Valid debit or credit card details are required for payment to be taken.

7.15 Beans Your Way reserves the right to reject the use of a gift card if we have reason to suspect these Terms have been breached.